We offer returns and exchanges on all orders returned within 7 days of receipt by the customer. footfitco.in will initiate a refund within 7 days, after receiving the product at our warehouse. Returned items received will be examined by the quality check team. Failing to meet the qualifying conditions mentioned will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.
Note: Once we initiate the refund the amount will be credited in next 10 working days in the originally made of payment.
The return process takes two weeks as once the reverse pick-up is initiated, it takes us 5-7 business days to receive the product back in our warehouse.
COD amount will not be refunded in case of a return or exchange
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
- The goods were purchased in the last 7 days
- The goods are in the original packaging
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address: 604A, 6th Floor, Kirti Shikar Tower-1, Plot No-11, District Centre, Janakpuri, New Delhi-110058.
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail ssenterprises11081985@gmail.com.